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FAQs

Here are some answers to regularly asked questions from our customers.
If you don't find what you need, we can always be quickly reached via our Contact Us page.

We pride ourselves on…

- Customer Satisfaction – Our business is pleasing you, our customers.

- Reasonable Shipping – No one likes paying high shipping costs.

- Fast Order Processing – We aim to fulfill orders same day in just a few hours.

- Quick Delivery – Most orders are in your hands in less than three business days.

If you have any questions or comments, we can be reached at Sales@comppaintball.com.

Yes, we value our customers and want to give them every opportunity to get the lowest price in the market. As you can imagine there are a few stipulations but plainly…

- You must be able to produce proof such as a link to a competitor’s website where we can independently verify the competing price.

- The item must be identical in every way, this means make, model, color, size, style, the year it was released, everything much match.

- The item must be in stock at both the competing retailer as well as in stock with our store.

- The item can’t be listed as clearance, closeout, doorbuster, going out of business, or any other type of special deal.

- Lastly, the other retailer must be a direct competitor of ours, that we can independently verify as a legitimate operating business. With barriers to entry very low in the online marketplace, we need to be able to cover ourselves from potentially fraudulent activity.

Please contact us via our Messenger app in the lower right corner of our website. Paste in a link to the product and our team will then verify the item and instruct you on the next steps.

We look forward to working with you to get you all your product needs.

- Comp Paintball LLC

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Order processing typically takes less than 24 hours - Holidays at times can take as much as 48 hours. Orders placed after 12:00 pm on Saturday will ship out Monday morning.

Orders typically take 2 to 5 business days to deliver within the United States. Orders shipped to Canada can take upwards of 14 days to be delivered due to customs checks.

Orders placed overseas can take an undetermined period of time due to varying levels of scrutiny on the part of customs officials. Please take note of this while placing orders from outside of the United States.

Yes. You must return your product within 30 days of the product being shipped. Any returned product(s) must be returned in all of their original packaging, and in like-new condition.

For additional detail please review our return policy which can be found by clicking the link at the bottom of the page.